Refund policy

Last Updated: August 5, 2026

We understand that sometimes a product may not meet expectations. Our return process is outlined below.

Return Window
Returns are accepted within 30 calendar days from the date of delivery.

Eligibility Requirements
To qualify for a return:

• The item must not have been used
• The original packaging should be kept
• The return should be based on a valid issue, including product condition concerns

Return Cost
Approved returns are free of charge. No restocking fee is applied.

Return Address
504 Lincoln Ln
Lenoir, NC 28645
United States

Please contact us before sending a return so we can provide instructions.

Refund Timing
After we receive and review the returned item, refunds are processed within 1–2 business days.

Funds are returned to the original payment method. Depending on the payment provider, it may take 7–10 business days for the refund to appear.